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About the Role
The Customer Success Manager (CSM) is responsible for driving ongoing platform adoption, transaction volume, and long-term engagement across an assigned portfolio of existing Referral Partners and Agencies (RPAs). The role focuses on deepening relationships post-sale, embedding the Redpin platform into daily partner workflows, and turning initial account activations into active, recurring transaction habits.
This is a commercially minded, analytical CSM role sitting at the intersection of account management, transaction operations, and data-driven client strategy. You will work…
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