Customer Care Associate (Italian speaker)

Convera is seeking a Customer Care Associate (Italian Speaker). In this role, you will provide high-quality customer and operational support across customer service, transaction processing, and collections activities. You will be responsible for handling customer enquiries, processing transactions, resolving account and payment-related issues, and supporting internal stakeholders while ensuring compliance with established policies, procedures, and service standards. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple priorities while…